Vitrazza® is proud to pack and ship all orders in-house at our national distribution center in Golden, CO. We've developed industry-leading packaging designed to ensure your Glass Chair Mat gets there in one piece (it's insured too). In the box, you'll get a Care Envelope with your written Transferable Lifetime Warranty, Stabil-a-Dot™ Bumper System, and our Easy Lift Tool™. Watch these short videos to learn more.
Vitrazza has a longstanding partnership with FedEx. We ship to both residential and business customers, and all prices include FREE continental US shipping. If you're in AK, HI, or Canada, please fill out the form at the bottom of this page to get a shipping quote.
Once your order is ready to ship, you’ll get an email from our shipping department with carrier and tracking details.
Small and medium-sized Glass Chair Mats ship via FedEx Ground; there is no signature required and no appointment. The FedEx Ground driver will leave the carton at your front door or garage door like they would with any other package.
Larger Glass Chair Mats ship via FedEx Freight Priority with dock or curbside delivery. This service includes curbside or dock delivery; the customer will need to take the carton from there. FedEx Freight will schedule an appointment for residential deliveries, but not for commercial deliveries. Inside Delivery on FedEx Freight deliveries is available for $99.00; this service has the driver bring the large carton just across the front door of your home or office. Call us to add this service to an order.
The boxed weight of our smallest Glass Chair Mat is 44 lbs., and the largest is 101 lbs. Most customers find that two people can easily move and unpack their new Glass Chair Mat, but we also offer White Glove Delivery & Installation on a quote basis (additional fee) from an alternative national freight company. This service includes bringing the package inside your home or office to the location where the Glass Chair Mat will be installed, unpacking it, and discarding the packing materials. White Glove Delivery & Installation does NOT include moving existing furniture. Call for a quote, 1.800.711.8261.
We also offer the option to hold for shipment until a specific date and require a signature for ground shipping. Please make a note of these at checkout.
No matter where you're located, you'll be impressed with our Concierge-Style, American Customer Service. We sincerely appreciate each customer, and it shows. A Vitrazza Specialist will make sure you get email confirmations, tracking numbers, delivery dates, and a personal touch. Thank you for considering Vitrazza!