Frequently Asked Questions

Frequently Asked Questions

Can’t find the answer to your question? Prefer to speak with a real person? No problem!

Give us a call at 1.800.711.8261 x2 to speak with a Vitrazza Specialist or send us a message.

Can’t find the answer to your question? Prefer to speak with a real person? No problem!

Give us a call at 1.800.711.8261 x2 to speak with a Vitrazza Specialist or send us a message.

Details & Specifications

Are Vitrazza Glass Chair Mats made from real glass?

How thick is a Vitrazza Glass Chair Mat?

What is the edge profile on a Vitrazza Glass Chair Mat?

What's in the box?

Usage & Durability

How many pounds will a Vitrazza Glass Chair Mat support?

Will a Vitrazza Glass Chair Mat move or ‘creep’ on carpet?

Can I use the Vitrazza Glass Chair Mat on high-pile carpet?

Can I use a Vitrazza Glass Chair Mat on hardwood, tile, or marble?

Will a Vitrazza Glass Chair Mat be slippery if you have water on your shoes?

Will the Vitrazza Glass Chair Mat build up a static charge?

Measuring & Shape

How do I choose a size for my Vitrazza Glass Chair Mat?

Does Vitrazza offer custom sizes and designs?

How big can you go with a Custom Vista Collection Design?

How long does it take to get a Custom Vista Collection mat?

Can I put two mats together side by side to create one big mat?

Customer Service

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How do you ship or deliver Vitrazza Glass Chair Mats?

Do you charge for delivery/shipping?

Do you ship to Alaska, Hawaii, or Canada?

What is the normal turnaround time for an order?

Does the Vitrazza Glass Chair Mat come with a warranty?

How do I file a Warranty Claim?

What if I have to move my Vitrazza Glass Chair Mat sometime later?

Can’t find the answer to your question? Prefer to speak with a real person? No problem!

Give us a call at 1.800.711.8261 x2 to speak with a Vitrazza Specialist or send us a message.

Contact Us