Vitrazza is committed to serving our customers, and we’re happy to announce two new delivery service options. For oversize in-stock and custom mat orders, we’ve always offered less than truckload freight shipping (LTL). However, for some customers it can be a challenge to move a large Glass Office Chair Mat package into their home or office. Many customers have asked if there was a better option available, and now we’ve been fortunate enough to find a partner that can go the extra mile.
Beginning in November 2017, Vitrazza started working with Pilot Freight Services to offer ‘Inside Delivery’ as an included service for oversize in-stock and custom mats as well as ‘Premier Delivery’ as an optional service on the same types of orders. Here’s what you should know about these options.
With Inside Delivery, Pilot Freight will schedule an appointment; when the truck arrives, the driver will safely unload your new Glass Chair Mat box from the truck and carry it to inside the threshold of your home or office front door. This way, you won’t need to worry about leaving the box outdoors while you wait for some extra muscle to get it inside! This delivery service is now included with large in-stock or custom orders (over 75lbs).
Premier Delivery (aka White Glove Delivery & Installation)
For customers interested in a full-service approach to delivery, Vitrazza can quote White Glove Delivery. With this premium shipping service, a two-person Pilot delivery team will schedule an appointment, carry the box inside and to the room of choice, then unpack the mat and set it in place. When you opt for White Glove Delivery, it’s all taken care of—you can skip moving, unpacking, setup, and cleanup! If you’re interested in a quote for premier delivery service, call us anytime.
Vitrazza is thrilled to introduce these ultra-convenient shipping services to our customers. We’ve worked extensively with the team at Pilot Freight Services to ensure that they’re trained and ready, so you can rest assured that your order will be handled with care. Pilot is an established freight company that’s been in business since 1970, so we’re confident that they’ll provide an excellent experience. As always, you can expect a detailed update when it’s time for your new Glass Office Chair Mat to ship. We include all of the information that you need to stay in the loop: freight tracking number, carrier contact information, package size/weight and estimated transit time.
Vitrazza is an industry leader in the design and production of Glass Office Chair Mats. Our exceptional mats provide ergonomic comfort combined with cutting-edge style. If you’d like to explore our selection of in-stock options or design your own custom product, please visit us at vitrazza.com.