Small and medium-sized Glass Chair Mats ship via FedEx Ground; there is no signature required and no appointment. The FedEx Ground driver will leave the carton at your front door or garage door like they would with any other package.
Larger Glass Chair Mats ship via FedEx Freight Priority. This service includes curbside or dock delivery; the customer will need to take the carton from there. FedEx Freight will schedule an appointment for residential deliveries, but not for commercial deliveries. Inside Delivery on FedEx Freight deliveries is available for $99.00; this service has the driver bring the large carton just across the front door of your home or office. Call us to add this service to an order.
Vitrazza offers Free Shipping on all Prima Collection in-stock sizes as well as Vista Collection custom designs (lower 48 states only).
Yes! Please submit a request for a shipping quote on this page or call us at 1.800.711.8261 to speak to a Customer Service Specialist!
All Prima Collection in-stock sizes ship out the same business day if ordered before 3pm MST. Turnaround time for Vista Collection custom designs is 2-3 weeks.
Yes, each Vitrazza® Glass Chair Mat comes with a written Transferable Lifetime Warranty.
If your Glass Chair Mat breaks, which is extremely rare and unlikely, simply snap a photo of the broken mat in place and email it to firstname.lastname@example.org along with your invoice or other purchase information. A Vitrazza Specialist will contact you immediately to review.
Vitrazza Glass Chair Mats are made from Tufver Glass™, which is exceptionally strong and very unlikely to break if handled with care.
Use the Easy Lift Tool™ provided in your Care Envelope to slide under the mat and pull the mat up to stand it on edge (on carpet or a moving blanket). DO NOT use screwdrivers or metal tools.