Frequently Asked Questions

Are Vitrazza™ Glass Chair Mats made from real glass?

Yes, all Vitrazza Glass Chair Mats are made from solid 1/4-inch thick Tufver Glass™, our proprietary combination of toughened (heat-treated) glass and a nano-technology sealer. Its amazingly strong!

How thick is a Glass Chair Mat?

Vitrazza Glass Chair Mats are made from solid 1/4-inch thick Tufver Glass.

How many pounds will a Vitrazza Glass Chair Mat support?

A Vitrazza Glass Chair Mat is designed to hold over 1,000lbs on a flat surface.

What is the edge profile on a Vitrazza Glass Chair Mat?

Vitrazza Glass Chair Mats include furniture-quality polished edges with a Mini-Bevel. These have a slight bevel so they are not sharp; the polish/bevel gives them a 'softened' edge that's easy to roll on/off.

Will a Vitrazza Glass Chair Mat move or ‘creep’ on carpet?

It shouldn’t! We include 3 sets of Stabil-a-dots™ in your Care Envelope. Stabil-a-dots™ are clear bumpers you apply to the bottom to help the mat stay in place.

Can I use the Vitrazza Glass Chair Mat on high-pile carpet?

Yes! The Vitrazza Glass Chair Mat is an especially good chair mat for carpet in homes or offices with high-pile carpet since it is a firm, durable surface that won’t develop dents or ruts like a plastic mat.

Can I use a Vitrazza Glass Chair Mat on hardwood, tile or marble?

Yes! If you have beautiful hard floors in your office, you shouldn’t cover them up with cheap, faded plastic chair mats. A Vitrazza Glass Chair Mat is clear, so it never distracts from hardwood, tile or marble floor designs. And, to keep the mat properly in place, we include Stabil-a-dots™ in your Care Envelope. Stabil-a-dots™ are thin, clear bumpers which adhere to the glass and provide traction against your floor.

Will a Vitrazza Glass Chair Mat be slippery if you have water on your shoes?

Water from shoes doesn’t pose a problem at all. The nano-tech sealant we apply is intended to help resist scratching and to mitigate slip. Water is attracted to glass and this attraction normally causes water to stick to glass and spread out. This would naturally create more slip as the spread water comes between shoes and the glass. Our nano-tech sealant prevents this interaction and eliminates “spread”, allowing the water to bead instead.

Will the Vitrazza Glass Chair Mat build up a static charge?

No! Unlike other mats, a Vitrazza Glass Chair Mat is static-free.

How do I choose a size for my Vitrazza Glass Chair Mat?

See our Measuring Tips page or call to speak with a Vitrazza Specialist.

How do I measure for a custom sized mat?

Click here for our measuring tips page.

Does Vitrazza offer custom sizes and designs?

Yes! Read More HERE.

How do you ship or deliver Vitrazza Glass Chair Mats?

We ship using Fedex Ground or Fedex Freight depending on the size. Locally, on the front range of Colorado we also offer White Glove Delivery Installation for an extra charge. 

Do you charge for delivery/shipping?

All in-stock sizes and custom quotes have shipping included! Locally, on the front range of Colorado we also offer White Glove Delivery Installation for an extra charge. 

What is the normal turnaround time for an order?

Standard size glass chair mats are in stock and ship/deliver within 2-3 days. Turnaround time for custom glass chair mats ranges from 12-18 days.

Does the Vitrazza Glass Chair Mat come with a warranty?

Yes, each Vitrazza Glass Chair Mat comes with a written 10-year limited warranty. Click here for more details.

How do I file a Warranty Claim?

If your glass chair mat breaks, which is extremely rare and unlikely, simply snap a photo of the broken mat in place and email to info@vitrazza.com along with your invoice or other purchase information. A Vitrazza Specialist will contact you immediately to review.

What if I have to move my Vitrazza Glass Chair Mat sometime later?

Vitrazza Glass Chair Mats are made from Tufver Glass™, which is exceptionally strong and very unlikely to break if handled with care.

Pry your mat up off the floor using the 'pry stick' provided in your Care Envelope. DO NOT use screwdrivers or metal tools. 

Stand the glass on end, on top of a moving blanket.

Moving your Glass Chair Mat from one room to another:
  • Wrap the mat with a moving blanket, tape to secure.
  • Use two or more people to carefully relocate.
Moving your Glass Chair Mat to a new location:
  • Wrap the mat with a moving blanket, tape to secure.
  • Secure the covered mat to a backer board such as ¼” plywood.
  • Use two or more people to carefully load into truck.
Moving your Glass Chair Mat from carpet to hardwood:
  • Wrap the mat with a moving blanket, tape to secure.
  • Use two or more people to carefully relocate.
  • Set the mat on 4-6 silicon dots, available at any hardware store.